How to cancel Instories: AI Photo & Video and get your money back
Instories: AI Photo & Video is a Photo & Video app by Ylee Studio LTD. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Instories: AI Photo & Video → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Instories: AI Photo & Video on the App Store, about billing:
I was charged for full year immediately though I was on free 3 day trial, they don’t give a refund.
Templates are nice but the AI image enhance feature DOESN’T WORK AT ALL. I am on the yearly subscription and customer service is also not responding
⚠️ BUYERS BEWARE: I signed up for what I understood to be a 3-day trial and was subsequently charged $119.99 for an annual subscription. I requested a refund and was denied. I also found an unusually confusing list of Instories Pro subscription options with the same/very similar names at dramatically different prices. Please carefully review the subscription terms before starting the trial. I am currently disputing t…
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Instories: AI Photo & Video?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Instories: AI Photo & Video if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.