How to cancel Plant Identifier: Plantiary and get your money back
Plant Identifier: Plantiary is a Education app by Blacke Teknoloji Sanayi Ve Ticaret Limited Sirketi. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Plant Identifier: Plantiary → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Plant Identifier: Plantiary on the App Store, about billing:
I hoped I could get a diagnosis for issues with houseplants and outdoor plants. It would either say “healthy plant” (which missed clear indications of a problem) and/or identified the plant incorrectly. Anytime it gave a diagnosis, it was a standard diagnosis that included every possibility. You still had to figure out which issue your plant is having. Too much or too little water, stress, too much or too little ligh…
I bought the Life Time subscription of this app which they no longer offer. And I can’t restore my subscription so the only offer is to start a new one which I’m not going to. I’ve emailed asking about this however nobody’s reached back out. Very disappointed because I enjoyed the app.
Despite the fact that I configured the app to remind me before it renewed, it did not. By default, it charges your account $9.99 a week. If you get this, cancel right away, or you will find that you paid $10 to use the app for two weeks (one week free and the next when you forgot to cancel in time).
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Plant Identifier: Plantiary?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Plant Identifier: Plantiary if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.