Of the 35,331 most recent 1–2★ App Store reviews we sampled, 9,261 were about billing — not the app itself.
Roame - Award Travel app icon

How to cancel Roame - Award Travel and get your money back

Roame - Award Travel is a Travel app by ROAME HOLDINGS, INC. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.

4.83App Store rating
3,686ratings
21recent 1–2★ reviews about billing

Based on 92 of the most recent public App Store reviews, sampled September 2026.

Step 1 — Stop the next charge

  1. On iPhone or iPad: Settings → tap your name → Subscriptions.
  2. Select Roame - Award TravelCancel Subscription.
  3. Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.

Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.

Step 2 — Ask Apple for the charge back

Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.

A detail only you could write makes the request read as yours rather than a form letter.

You're not the only one

Recent 1–2★ reviews of Roame - Award Travel on the App Store, about billing:

I use pointsyeah, seats aero and roame all with premium subs and roame is by far the worst where the result at most show one program. For example, BOM-ORD only showed Etihad program - nothing else. BOM-SEA only shows Atmos. PY showed multiple saver fares on other programs but roame stuck on Etihad. Tried force closing the app, reinstalling and everything. And this was live search and not sky view. Definitely don’t se…

☆☆☆☆ · PDJ007 · 2026-09-15

I clicked on 3 days trial, and i tried it, didn’t like it much. And went to cancel, I see I got charge $189 and no way to get refunded. What a scam!!!!

☆☆☆☆ · Marie5454 · 2026-09-03

I hit the button to get premium when I wanted to see more flights. $14.99/mo seemed like a reasonable price to try it for 30 days. They automatically charged me for a full year-

☆☆☆☆ · AliceSable · 2026-08-30

Find every subscription that's still charging you

Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.

Free while in beta. No account, no bank connection.

Questions

Can I get a refund after I already canceled Roame - Award Travel?

Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.

How long do I have to ask for a refund?

Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.

Apple declined my request. Is that the end?

No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.

Will I lose access to Roame - Award Travel if I cancel?

You keep access until the end of the period you already paid for. Canceling only stops the next renewal.

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