How to cancel Astra - Life Advice and get your money back
Astra - Life Advice is a Lifestyle app by Vert Ventures LLC. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Astra - Life Advice → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Astra - Life Advice on the App Store, about billing:
I asked questions five times under the free trial and each time it said check my internet connection which was just fine 👎🏾👎🏾
Every time I open the app for whatever reason, a screen pops up telling me to get the subscription. It doesn’t give me the option to decline or leave the screen. I exit the app and it’s a repeating process. It’s very annoying so unless you’re planning on buying the subscription don’t even bother getting the app
this app has taken over 300 dollars from me in the past 6 months i have gone to my bank deleted the app i’ve done everything there is no where for me to cancel a subscription i never signed up for and i had to get a new card and it’s still somehow taking money from me.
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Astra - Life Advice?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Astra - Life Advice if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.