How to cancel Photo Collage Maker PicJointer and get your money back
Photo Collage Maker PicJointer is a Photo & Video app by Mosaic S.r.l.. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Photo Collage Maker PicJointer → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Photo Collage Maker PicJointer on the App Store, about billing:
NOT A FREE APP. You will be prompted to start a subscription as soon as you try to edit your first photo.
Update: Now you can’t do anything in the app without a subscription. Easily deleted for me. Can't even combine photos without accidentally clicking on on of the 50 ads that pops up.
I couldn’t remember why I had removed this app from my phone and promptly realized it was because there was no longer a free version. They gatekeep your photos so you can make a collage but cannot save without signing up and paying a subscription fee. When I tried to just screenshot albeit not the best option it literally interferes with your ability to screenshot which doesn’t even seem possible for them to have CON…
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Photo Collage Maker PicJointer?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Photo Collage Maker PicJointer if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.